Sign In Errors

Incorrect email or password

You will see this error when you have entered your email address or password incorrectly, or the account does not exist. If you have forgotten your password you can reset it.

Account not activated

This error occurs when you have signed up using the sign up form but have not verified your email address yet. If the email has not arrived in your inbox (check your spam/junk folder) you can resend it.

Account not linked

You will see this error when you attempt to sign in with a Facebook or Google account that has the same email address as an existing account which requires email/password sign in and you have not linked the Facebook or Google account.

Office365, Facebook or Google sign in only

This error occurs when you attempt to sign in using an email and password combination but an account with the email already exists for Office 365, Facebook or Google. To sign in, click the Office 365, Facebook or Google buttons beneath the email/password boxes.

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